Shibuya Excel Hotel Tokyu Review: Triple Rooms, Direct Airport Bus & Shibuya Crossing Views in Tokyo

If you’ve ever agonized over accommodation location while planning a trip to Shibuya, Tokyo, Shibuya Excel Hotel Tokyu is a choice that instantly resolves that dilemma. Located within the Mark City building, which is directly connected to Shibuya Station, you can travel from the train station to the hotel lobby without ever stepping outside, even on rainy days. The fact that the limousine bus stop for Haneda Airport is on the 5th floor—the same floor as the hotel lobby—means you can travel directly between the airport and the hotel without needing to transfer while dragging heavy luggage.

What guests frequently mention in their reviews is undeniably the hotel’s location. With guest rooms overlooking Shibuya Scramble Crossing, Tokyo night views from the 25th-floor restaurant, and triple room configurations for three guests, it’s a practical choice for family travelers or groups of friends. For those planning a trip centered around Shibuya, Tokyo, this accommodation offers more than just a place to sleep.

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📍 Basic Information

Hotel Name	Shibuya Excel Hotel Tokyu
Address	1 Chome-12-2 Dogenzaka, Shibuya, Tokyo 150-0043
Postal Code	150-0043
Phone Number	+81 3-5457-0109
Check-in	14:00
Check-out	11:00
Wi-Fi	Free Wi-Fi available
Lodging Tax	Tokyo accommodation tax applies separately (varies by rate per person per night)

🚃 How to Get to Shibuya Excel Hotel Tokyu

By Train

• Alight at Shibuya Station on the JR, Tokyo Metro, or Tokyu lines and head towards the Mark City East exit.
• Directly connected to Mark City from the Keio Inokashira Line Shibuya Station exit; use the 3rd-floor connecting walkway to reach the hotel.
• Take the elevator inside the Mark City building directly to the 5th-floor hotel lobby.
• From Shibuya Station via Narita Express, it is approximately a 5-minute walk.

By Limousine Bus

• Board the limousine bus bound for Shibuya Mark City from Haneda or Narita Airport.
• The bus terminal is at the Mark City 5th floor, the same floor as the hotel lobby, allowing you to alight directly there.
• Bus tickets can also be purchased from the kiosk located on the 5th floor.
• The biggest advantage is being able to travel directly between the airport and hotel without dragging a suitcase through train transfers.

By Car

• Approximately 5 minutes from the Shibuya Ramp on the Shuto Expressway.

🛏️ Shibuya Excel Hotel Tokyu Rooms & Amenities Guide

Shibuya Excel Hotel Tokyu operates a total of 408 guest rooms on floors 7 through 24, divided into three categories based on the floor: Standard, Superior, and Excel. The Standard Floor (7th-12th floors) has a stable atmosphere with a green color theme. The Superior Floor (13th-19th floors) was renovated in autumn 2025 with bright, pop colors reminiscent of Shibuya. The Excel Floor (20th-24th floors) is a high-floor luxury space meticulously designed with lighting to showcase the most beautiful night views, consistently cited by guests as a highlight of the hotel.

The ‘Crossing View’ rooms, which overlook the Scramble Crossing, are operated as a separate category, and the elevators themselves offer views of the Shibuya streets, creating a unique experience exclusive to this hotel. All rooms come standard with air conditioning and free Wi-Fi, and some floors have a microwave available.

Standard Single (Max 1 Guest)

Located on the 7th-12th floors, the room size is 20.5~20.6 sqm. Equipped with a standalone desk, it’s practical for business travelers, and the 140cm wide bed offers ample space for one person. It’s a great fit for short business trips or solo travelers.

Standard Twin (Max 2 Guests)

Located on the 7th-12th floors, the room size is 30.0~32.8 sqm. The room features separate twin beds and is relatively spacious by Japanese business hotel standards. Suitable for couple trips or two friends traveling together, and depending on the window orientation, you can enjoy views of the Shibuya streets.

Standard Twin Grand Siecle (Max 2 Guests)

Located on the 7th-9th floors, the room size is 29.3 sqm. Operated as a low-floor exclusive executive room concept for guests who prefer not to be on a high floor. A stable choice for travelers who are uncomfortable with high altitudes.

Standard Twin Shibuya Mode (Max 2 Guests)

Located on the 10th-12th floors, the room size is 29.3 sqm. A concept room reflecting Shibuya’s trends, perfect for travelers who want to feel the Shibuya vibe even inside their room. It’s especially popular among travelers seeking Instagrammable spaces.

Standard Triple (Max 3 Guests)

Located on the 7th-12th floors, the room size is 38.0 sqm. Configured with three beds, it offers enough space for a family of three or a group of friends to stay together in one room. A common positive point noted by travelers, it’s a realistic option for those seeking a triple room in Tokyo.

Superior Twin (Max 2 Guests)

Located on the 13th-19th floors, the room size is 30.0~32.8 sqm, and it was renovated in autumn 2025. These mid-floor rooms feature bright, pop colors that image Shibuya, with the Shibuya cityscape opening up refreshingly outside the window. Recommended for travelers who want to feel Tokyo’s vibrant energy even inside their room.

Crossing View Superior Twin (Max 2 Guests)

Located on the 13th-19th floors, the room size is 29.3 sqm. These special rooms offer views facing Shibuya Scramble Crossing, allowing you to experience the energy of Shibuya head-on both day and night. Frequently mentioned in guest reviews as “a lucky room if you get one facing the Scramble,” it is the most popular room type unique to this hotel.

Superior Triple (Max 3 Guests)

Located on the 13th-15th and 17th-19th floors, the room size is 38.0 sqm. Offers Shibuya views from the mid-floors along with ample space for three people to relax. Especially suitable for group trips with friends or family travelers with children.

Excel Twin (Max 2 Guests)

Located on the 20th-24th floors, the room size is 30.0~32.8 sqm, and it was renovated in autumn 2025. These high-floor rooms are designed to offer the most beautiful night views, with careful attention to lighting details. An optimal choice for travelers who want to make special moments memorable, like the experience of looking down at a snowy Shibuya.

Excel Triple (Max 3 Guests)

Located on the 20th-24th floors, the room size is 38.0 sqm. Configured for three guests to enjoy the high-floor night views together. Guests who have stayed here have rated this room type highly, saying “The view from the top floor was great, and the room condition was impeccable.” Recommended for groups wanting to celebrate a special trip with friends.

Suite (Max 2 Guests)

Located on the 23rd floor, the room size is 92.8 sqm, making it the largest room in the hotel. It features an interior that combines functionality with refined high quality, and includes two beds. Suitable for travelers seeking premium relaxation in an extraordinary space themed around ‘an adult’s Shibuya’.

Confirmed Amenities

• Free Wi-Fi (in all rooms)
• Air conditioning
• Bathroom with bathtub
• Full range of amenities provided (bathroom supplies complete)
• Bottled water provided at check-in, additional supply upon room cleaning
• Microwave available on some floors
• Touch key elevator system (access only to your floor)

🏊 Shibuya Excel Hotel Tokyu Facilities

Fitness Room (6th Floor)

A fitness room exclusively for hotel guests is available on the 6th floor. A useful facility for travelers who want to maintain their exercise routine even while on a trip.

Banquet & Meeting Rooms (6th Floor)

Various banquet and meeting rooms of different sizes are operated on the 6th floor, including the Planet Room (266 sqm), Forest Room (124 sqm), and Wood Room (57 sqm). Suitable for small meetings to large group banquets.

Small Meeting Room – Drawing Room (5th Floor)

A small meeting room (20 sqm) is available on the 5th-floor lobby level. An ideal space for small interviews or meetings.

AED (5th Floor Lobby)

An automated external defibrillator (AED) is installed in the 5th-floor lobby. A safety device available for immediate use in case of an emergency.

🍳 Shibuya Excel Hotel Tokyu Breakfast & Dining

Restaurant Avian (25th Floor)

• A French restaurant located on the 25th floor, offering meals with panoramic views of central Tokyo.
• Currently offering a limited-time French course menu called ‘Akita Connection’, utilizing ingredients from Akita Prefecture.
• The hotel breakfast is also served at this 25th-floor restaurant, allowing you to enjoy your morning meal with an open, expansive view.

Japanese Cuisine Shunsai (25th Floor)

• A Japanese restaurant located on the 25th floor, offering authentic Japanese cuisine using seasonal ingredients.
• You can experience Japanese cuisine on the same floor as the French restaurant, enjoying the same Tokyo views.
• Perfect for gatherings or special occasion dinners.

Lounge Estacion Cafe (5th Floor)

• A lobby floor lounge with an 8-meter high ceiling, offering an open, spacious feel. Convenient to use before or after hotel check-in/check-out.
• Operates an unlimited drink plan including food called ‘Fiesta de esta’.
• Also regularly features unique lounge menus such as seasonal twilight high tea.

💡 Pro Tips for Using Shibuya Excel Hotel Tokyu

1. When coming from Haneda Airport, get off at the Shibuya Mark City bus terminal on the 5th floor. It directly connects to the hotel lobby on the same floor. You won’t need to take a train with your suitcase, significantly reducing travel fatigue.
2. Crossing View rooms overlooking Shibuya Scramble Crossing are limited in number. It’s best to specify this view type when booking or secure a room facing the desired direction through early reservations.
3. When heading to Shibuya Scramble Square, use the subway connecting passage inside Mark City. It’s much more convenient and allows you to avoid the Scramble crowds, saving your energy.
4. There is a food court and large supermarket in the Mark City basement, and nearby attractions include Daiso, Standard Products, Mega Don Quijote, and Tsutaya Bookstore. Visiting late in the evening to buy discounted food from the food court and enjoying a late-night snack in your room is a great idea.
5. During your first visit, it can be difficult to find hotel signage as Shibuya Station undergoes large-scale construction. It is much easier to set ‘Mark City East Building’ as your destination; entering from the Keio Inokashira Line exit connects you directly to the hotel from the 3rd floor.

Meanwhile, due to the nature of the Shibuya area, the outside of the hotel may be very crowded and noisy. However, one common advantage cited by guests is the hotel’s excellent soundproofing, keeping the interior of the rooms quiet. If you are looking for similar accommodation concepts in Shibuya, we recommend also comparing the Cerulean Tower Tokyu Hotel.

❓ Frequently Asked Questions (FAQ)