Palace Hotel Tokyo Review: 5-Star Luxury Stay Near Tokyo Station

Located in the heart of Tokyo, directly across from the Imperial Palace, Palace Hotel Tokyo is undoubtedly one of the city’s premier luxury hotels. The greatest charm of this hotel, as consistently noted by real travelers, is the view of the Imperial Palace and its moat from the balcony. It is rare in all of Tokyo to find a hotel that offers such serene, expansive greenery views amidst the bustling city center. The unique privilege of Palace Hotel Tokyo is being able to simultaneously enjoy the view of the Imperial Palace’s Nijubashi Bridge and the forest of Marunouchi skyscrapers beyond the balcony.

You can experience Japan’s unique hospitality culture, known as ‘Omotenashi,’ to the fullest at this hotel. Guest reviews frequently mention that the staff anticipates your needs before you even voice them. The hotel operates 10 restaurants and bars, including French, Japanese, and Chinese cuisine, along with a spa, fitness center, and swimming pool, making it perfect for long stays. If you are planning a special night in Tokyo, Palace Hotel Tokyo will undoubtedly be a memorable choice.

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📍 Basic Information

Hotel Name	Palace Hotel Tokyo
Address	1 Chome-1-1 Marunouchi, Chiyoda City, Tokyo
Postal Code	100-0005
Phone Number	+81 3-3211-5211
Check-In	3:00 PM
Check-Out	12:00 PM
Wi-Fi	Complimentary
Lodging Tax	Tokyo Accommodation Tax will be charged separately based on the room rate.

🚃 How to Get to Palace Hotel Tokyo

By Subway

• Directly connected to the hotel’s underground arcade from Exit C13b at Tokyo Metro Chiyoda Line, Hanzomon Line, and Mita Line’s Otemachi Station.
• Being directly connected to the station makes it easy to move with luggage even on rainy days.

By Tokyo Station

• About a 10-minute walk from the Marunouchi South Exit of JR Tokyo Station.
• Walking along Marunouchi Main Street naturally leads you towards the Imperial Palace.

By Airport Limousine Bus

• It is convenient to reserve the hotel limousine bus directly from Narita/Haneda Airport.
• The hotel concierge can help with limousine reservations and adjusting pick-up times.

🛏️ Palace Hotel Tokyo Room Guide

Palace Hotel Tokyo is designed with the concept of ‘Harmony with Nature’ and has maintained the Forbes Travel Guide Five-Star rating for nine consecutive years, an honor bestowed upon only 1% of hotels worldwide. All rooms are designed as spacious spaces of at least 45㎡ or more, and unlike most Tokyo city center hotels, many rooms feature open balconies, allowing guests to directly feel the fresh air and forest scents of the Imperial Palace gardens. These distinctive features are a major highlight of the hotel.

Deluxe King (Max 2 guests)

• This base-level room offers a city view (facing Uchibori-dori) and is approximately 45㎡ in size. Despite being a standard room, floor-to-ceiling windows provide exceptional natural light, and it features a spacious bathroom, luxurious amenities, and high-quality linens for a comfortable retreat in the city.

Deluxe Twin/King with Balcony (Max 2 guests)

• Features an additional approximately 10㎡ private balcony attached to the approximately 45㎡ interior. Offers beautiful views of Wadakura Fountain Park and the Marunouchi skyscrapers. Guest satisfaction is very high as you can enjoy breakfast or the night view from the chairs on the balcony.

Grand Deluxe Twin/King with Balcony (Max 2 guests)

• At approximately 55㎡, this room is even more spacious than the standard Deluxe and offers an open view of the Imperial Garden. With a generously sized balcony and ample sofa space, it is ideal for a more refined stay with family or a partner.

Club Deluxe/Club Grand Deluxe (Max 2 guests)

• Room specifications are the same as the Deluxe or Grand Deluxe, but this premium type includes access to the 19th-floor Club Lounge. The lounge offers dedicated check-in/check-out services, breakfast, afternoon tea, and evening cocktails, along with access to an outdoor terrace overlooking the Imperial Palace.

Executive Suite/Garden Suite (Max 2 guests)

• Luxury suite rooms at approximately 75㎡ with a completely separate bedroom and living room. The Garden Suite, in particular, directly faces the lush greenery of the Imperial Palace gardens, offering a special experience akin to being in a forest, and comes with meticulous concierge services for suite guests.

Palace Suite (Max 4 guests)

• The top-tier suite located on the hotel’s highest floors, ranging from approximately 210 to 250㎡. Features a grand living room, dining room, and interiors finished with the finest materials, designed for VIP guests. Details and reservations are handled through direct inquiries with the hotel reservation center to ensure privacy.

🏊 Palace Hotel Tokyo Facilities

Swimming Pool

Located on the 5th floor, the indoor swimming pool is a 20-meter heated pool flooded with natural light through floor-to-ceiling windows. A warm jacuzzi is available next to the pool, making it perfect for complete relaxation in the city center. Guests particularly praise the dreamy atmosphere on misty early mornings, and recommend visiting during quiet times like weekday mornings for a pleasant experience.

Spa (Evian Spa)

One of the few official spas in Asia bearing the name of the world-famous mineral water brand ‘Evian’. Offering high-level treatments from deep tissue massage to personalized skincare, all with a view of the Imperial Palace. The delicate skills of the professional therapists are acclaimed by guests as “a healing time that far exceeds expectations,” and advance booking is essential due to its popularity.

Fitness Center

The gym features state-of-the-art Technogym equipment, allowing guests to maintain a systematic workout routine during their stay. The front glass windows offer an external view while using the treadmills, adding to the enjoyment of exercise. Workout clothes and shoes are available for rent for a fee, allowing for a light visit.

Club Lounge (19th Floor)

An exclusive space for guests staying in Club Rooms and Suites, offering the highest vantage point for the hotel’s unparalleled ‘Imperial Garden View’. Breakfast, afternoon tea, and evening cocktail hours are thoughtfully provided throughout the day. The outdoor terrace, in particular, is highly satisfying as it allows guests to enjoy food and drinks while feeling the wind and air of Tokyo.

Banquet Hall & Wedding Hall

The hotel operates a total of 8 prestigious banquet spaces, including ‘Aoinoma’ on the 2nd floor. The space, featuring an overwhelming view of the Imperial Palace moat and gorgeous chandeliers, is known as a venue for high-society weddings and major international business events in Tokyo.

🍳 Palace Hotel Tokyo Breakfast & Dining

Grand Kitchen (All-Day Dining)

• The hotel’s all-day dining restaurant, offering a buffet-style breakfast.
• Guest reviews frequently mention the high quality of the breakfast buffet, with some opinions stating it rivals that of Hilton or Andaz.

Esterre (French Cuisine)

• The hotel’s signature French restaurant, recommended for guests seeking a formal dining experience.

Wadakura (Japanese Cuisine)

• A Japanese restaurant highly praised by actual visitors as “the best Japanese restaurant facility I’ve been to in Japan.”

Kohaku (Chinese Cuisine)

• A high-end Chinese restaurant operated by the Chinese restaurant group, offering high-quality Chinese cuisine in the heart of Tokyo.

Other Dining Options

• The hotel operates a total of 10 restaurants and bars, including the tempura restaurant ‘Tatsumi’ and the teppanyaki restaurant ‘Go’.
• Dining within the hotel can be expensive, so it’s a good idea to also explore the excellent restaurants in the nearby Marunouchi area if you are on a budget.

💡 Pro Tips for Palace Hotel Tokyo

1. Choose a room with a balcony (Grand Deluxe or higher, or a Club Balcony Room) to see the Imperial Palace and moat directly. The terrace view is a key experience of this hotel, so be sure to check for a balcony when booking.
2. Directly connected to Otemachi Station via the hotel’s underground arcade, making it convenient to travel underground when you have a lot of luggage or on rainy days. It’s also within a 10-minute walk to Tokyo Station, making it a great base for sightseeing in Ginza and Marunouchi.
3. The Imperial Palace Outer Garden and Wadakura Fountain Park right across from the hotel are perfect for an early morning walk. You can enjoy the serene Japanese garden atmosphere for free, a recommended course that guests often mention.
4. If you are staying in a Club Room, make the most of the 19th-floor Club Lounge. You can enjoy food and beverage services with an Imperial Palace view in a quiet, uncrowded environment, making the lounge access alone worth the upgrade.
5. You can purchase Tokyo souvenirs (omiyage) at the hotel’s deli on the first basement floor (B1). They sell a selection of higher-quality items than what you find at the airport, making it a great place to pick up gifts before heading home.

If you’d like to compare similar 5-star properties in Tokyo, we recommend checking out the Hilton Tokyo Hotel located in Shinjuku. Also, if you’re looking for accommodation near Ginza, the Imperial Hotel Tokyo is another excellent choice.

❓ Frequently Asked Questions (FAQ)