Andaz Tokyo Toranomon Hills Review: Tokyo Tower View Luxury Family Hotel

Among Tokyo’s countless luxury hotels, the Andaz Tokyo Toranomon Hills boasts an undeniably unique presence. With its lobby located on the 51st floor—the top floor of the Toranomon Hills Mori Tower—and guest rooms arranged on the floors below, this unique structure offers sweeping views of the Tokyo skyline from every direction. In particular, the moment you press the button to open the electric curtains in a Tokyo Tower View room, the sight of the Tokyo Tower filling the window is consistently cited by actual travelers as the most impressive highlight of their stay.

This hotel is the only flagship in Japan of Andaz, a boutique lifestyle brand under the Hyatt umbrella. Unlike classic grand hotels like the Imperial Hotel or Palace Hotel, its atmosphere is notably sophisticated and casual. Frequently mentioned in guest reviews are the complimentary beverage service in the lobby, the lounge happy hour open to all guests, and a dining lineup that includes an omakase tuna restaurant. If you are considering a luxury accommodation in Tokyo, you will discover for yourself why Andaz Tokyo has become a perennial year-end favorite for many.

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📍 Basic Information

Hotel Name	Andaz Tokyo Toranomon Hills
Address	Toranomon Hills Mori Tower 51st Floor, 1 Chome-23-4 Toranomon, Minato City, Tokyo 105-0001
Phone	+81 3-6830-1234
Check-In	15:00
Check-Out	12:00
Wi-Fi	Free
Lodging Tax	Tokyo accommodation tax applies separately (rate varies by room rate per night).

🚃 How to Get to Andaz Tokyo Toranomon Hills

By Subway

• About a 5-minute walk from Exit 1 of Toranomon Station on the Tokyo Metro Ginza Line.
• Direct underground passage from Toranomon Hills Station on the Tokyo Metro Hibiya Line — using the B1 underground exit can be complex, so follow the signs carefully.
• The hotel lobby is on the 51st floor via the dedicated Mori Tower elevators. First-time visitors might take a while to find the entrance.

By Bus / Taxi

• Taxis can drop you off at the main vehicle entrance of Toranomon Hills Mori Tower.
• When taking a taxi from Tokyo Station or Haneda Airport, it’s convenient to clearly state your destination as “Toranomon Hills Mori Tower.”

🛏️ Andaz Tokyo Toranomon Hills Rooms & Amenities

The Andaz Tokyo’s guest rooms are located on floors 47 to 50, below the 51st-floor lobby. They feature an interior that is an exquisite combination of traditional Japanese aesthetics and modern design. The efficient floor plan, which separates the bathroom, dressing room, and main room, enhances the feeling of luxury as you move through the space. A signature policy of the entire Andaz brand, noted as a key differentiator by actual travelers, is that non-alcoholic drinks and minibar snacks in the room are complimentary.

Deluxe King Tower View (Max 2 guests)

In this room type, the Tokyo Tower is framed directly in the window. When you press the electric curtain button, you witness the spectacular sight of the Tokyo Tower gradually revealing itself from the bottom up. It offers completely different scenery at different times of day, from the silver lattice during the day to the nighttime light show. Some guests report finding it so moving that they open and close the curtains repeatedly. This is the top recommendation for couples or anniversary travelers who want to enjoy the Tokyo Tower from the comfort of their room.

Deluxe King City View (Max 2 guests)

While not a Tokyo Tower view, this type offers an unobstructed panoramic skyline of central Tokyo. One traveler who stayed for 7 nights and experienced both types said, “The city view offers a panoramic vista with its own unique charm.” This is a great alternative for travelers who want to enjoy the night view of the entire city lighting up after sunset.

Suite (Max 2-4 guests)

With a separate living room and bedroom, this type is suitable for families or long-stay travelers. Frequently mentioned in guest reviews is the hotel’s thoughtful preparation of special amenities for guests with infants. Return visit rates are reportedly very high among travelers who stayed with babies. Meanwhile, large families needing connecting rooms, like at The Capitol Hotel Tokyu, are recommended to inquire with the hotel in advance about room connectivity.

• Bathroom: Bath amenity set, toothpaste/toothbrush/razor kit, electronic bidet, yukata
• Bedroom/Convenience: Yukata/slippers, safety deposit box, electric curtains
• Beverages/Dining: Free minibar snacks/drinks (excluding alcohol), free bottled water
• Entertainment/Internet: Free Wi-Fi
• Climate: Air conditioning

🏊 Andaz Tokyo Toranomon Hills Facilities

Swimming Pool

The indoor swimming pool on the 37th floor is consistently mentioned by actual visitors as a highlight, thanks to its remarkably clear water quality. Many reviews note that the water is so clear you can see the opposite wall clearly even when diving. Please note that children under 4 years old are not permitted to use the pool, so families traveling with young children should take note.

Spa & Sauna

The spa and sauna facilities on the 37th floor, operated alongside the pool, are not large but are well-appointed. A common point in guest reviews is the excellent heat of the sauna, making it a great facility to use after a full day’s schedule. It is particularly popular among busy business travelers and long-stay guests.

Lounge & Happy Hour

The 51st-floor lobby lounge offers complimentary beverages all day long. Starting at 5 PM, the happy hour provides free wine, sake, and light snacks for all guests. It’s good to know in advance that the lounge can get a bit crowded during the snack service period. It is recommended to plan your schedule to return early and enjoy the happy hour at a relaxed pace.

🍳 Andaz Tokyo Toranomon Hills Breakfast & Dining

Breakfast

Breakfast at Andaz Tokyo Toranomon Hills is served at the main dining restaurant on the 51st floor, ‘The Tavern – Grill & Lounge.’ It operates as a semi-buffet combined with à la carte ordering.

• The breakfast quality is frequently mentioned in guest reviews, with comments like “the best I’ve ever had at a hotel” appearing repeatedly.
• Once seated, you can order your desired à la carte dishes from the table menu without limit. Popular choices include egg dishes like Eggs Benedict and omelets, as well as a Japanese breakfast set (teishoku).
• The buffet section features a generous spread of salads, cheeses, salmon, cold cuts, cereals, yogurt, and fresh fruit. The freshly baked bread selection and the Japanese-style rice corner, where you can make your own salmon roe bowl, receive high praise.

Restaurants & Bars

• Omakase Tuna Restaurant: The omakase tuna course within the hotel offers a menu that leaves a powerful impression in terms of quality.
• Rooftop Bar: Enjoy cocktails with an open view of Tokyo at the rooftop bar.
• Room Service: A diverse room service menu is available, including salmon rolls, steak bowls, and classic burgers. The classic burger has received rave reviews, with one guest saying, “I’d order it every night.”
• Toranomon Hills Dining Area: Various restaurants are located within the hotel building, making it convenient to dine out easily.

💡 Pro Tips for Andaz Tokyo Toranomon Hills

1. To guarantee a Tokyo Tower view, you must select the ‘Tower View’ room type when booking. This type often sells out quickly for last-minute reservations, so book as soon as your travel dates are confirmed.
2. The lounge happy hour starts at 5 PM, offering complimentary wine, sake, and snacks for all guests. However, the lounge can get crowded during the snack service, so it’s a good idea to arrive a bit early to secure a spot.
3. When entering via the B1 underground exit of Toranomon Hills Station (Hibiya Line), navigating the building to find the hotel’s dedicated elevator can be tricky. For first-time visitors, it’s easier to use the ground-level exit of Toranomon Station (Ginza Line) or take a taxi directly to the main entrance of the Mori Tower.
4. The bathtub water temperature can be set quite high. When filling the bathtub, always check the temperature first before getting in.
5. If you are staying for a birthday or anniversary, informing the hotel in advance can lead to thoughtful personalized service. This personalized celebration service is consistently highlighted as one of this hotel’s major strengths by actual guests.

❓ Frequently Asked Questions (FAQ)

If you are a traveler looking to enjoy a Tokyo Tower view in Tokyo, it’s also worth comparing the Tokyo Prince Hotel. Depending on your budget and style, you can find the optimal choice.